Getting started
System orientation, apps, remotes, keypads, account access, and the essentials every client should know.
- Savant control basics
- Using scenes and schedules
- Understanding your system documents
REGISTERED CUSTOMER RESOURCE CENTER
Know your system.
Use it with confidence.
Clear, customer-focused guidance for the technology Dillon designs, installs, and supports. Account-specific documents and private system instructions remain inside your Client Portal.
Network & internet
Simple connection checks and safe first steps for primary, cellular, and Starlink internet systems.
- Checking internet status
- Primary and backup connections
- What to note before calling support
Audio, video & theater
Everyday guidance for displays, streaming sources, whole-property audio, and dedicated theaters.
- Selecting a source
- Room and zone audio
- Basic theater operation
Lighting & shades
Learn how scenes, keypads, schedules, and automated shades work together throughout the property.
- Using lighting scenes
- Keypad button basics
- Shade control and schedules
Security & access
Customer-level guidance for alarms, cameras, notifications, doors, gates, and access credentials.
- Viewing cameras
- Managing authorized users
- Preparing a support request
Vehicle & marine
Guidance for GPS, cameras, connectivity, alerts, fleet platforms, and installed mobile systems.
- Dash camera basics
- GPS and fleet portal access
- Mobile internet checks
NEED PERSONALIZED HELP?
Your system is unique.
Our support is too.
For system-specific instructions, service history, or assistance with an active issue, sign in to your portal or contact the in-house 24/7 call center.
Contact Dillon Support ↗